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Govinda Bhawan, 2nd floor, 25, Newal Kishore Road, Hazratganj, Lucknow - 226001
Privacy Policy
Privacy Policy
CleanPro Services Pvt. Ltd. is an ISO 9001:2000 certified cleaning and facility management provider, and we take the protection of your personal information seriously. This Privacy Policy explains what information we collect from clients, partners, job applicants, and website visitors, why we collect it, how we use and protect it, and what rights you have regarding your data. By using our website or engaging our services, you agree to the practices described below.
Last updated: August 06, 2026
Information We Collect
We collect information in a few different ways: directly from you when you request a quote, sign a service contract, apply for a position, or contact our support team; automatically through your use of our website (such as IP address, browser type, and pages visited); and from authorized third parties such as payment processors where applicable.
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Contact details such as name, phone number, email address, and service address.
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Service requirements, site details, and scheduling preferences needed to deliver our services.
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Billing and payment information required to process invoices and transactions.
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Employment and verification details for staff and job applicants where relevant.
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Technical data such as browser type, device information, and IP address collected via our website.
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Communication records, including emails and support inquiries, for quality and reference purposes.
How We Use Your Information
The information we collect is used to deliver and manage our cleaning and facility management services, respond to inquiries and quote requests, process payments, schedule site visits, maintain client relationships, and send important updates or service notifications. We may also use aggregated, non-identifying data to improve our website and services.
We do not sell your personal information. We do not share your data with third parties for their own marketing purposes. Information is only shared with trusted service providers (such as payment gateways or IT service partners) where necessary to operate our business, and only under appropriate confidentiality obligations, or where required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or loss. Our systems are regularly monitored and updated, and access to client data is restricted to authorized personnel who require it to perform their duties.
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Secure data storage with restricted, role-based access controls.
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Regular system monitoring, patching, and security reviews.
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Encrypted handling of sensitive data where applicable.
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Compliance with recognized data protection practices and our ISO 9001 quality standards.
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Confidential handling of all client and employee information.
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Staff trained in secure data handling procedures.
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Data retained only as long as necessary for business or legal purposes.
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Prompt action and notification in the event of a security incident, where required by law.
Cookies & Website Usage
Our website may use cookies and similar technologies to improve functionality, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website.
Your Rights
Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, object to certain processing, or withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable timeframe.
Service Terms & Conditions
CleanPro Services Pvt. Ltd. operates under clear and transparent service agreements. All projects are executed based on a predefined scope, timelines, and mutually agreed terms. Clients are expected to provide accurate information and any necessary site access to ensure smooth and timely service delivery.
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Services are delivered as per the agreed contract terms and schedules.
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Any changes to the agreed scope of work must be communicated and confirmed in advance.
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Payments are processed as per the agreed billing cycle and invoicing terms.
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We maintain full transparency in pricing and all service commitments.
By using our services or interacting with our website, you agree to the terms outlined in this Privacy Policy. CleanPro Services Pvt. Ltd. reserves the right to update or modify this policy at any time to reflect changes in our practices, services, or legal requirements. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your information. If you have any questions about this Privacy Policy, please contact us at pcslko@rediffmail.com or call 0522 4044070.
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